For any registration or account related issues, please contact EA Support by visiting You can register your game and packs at logging in with the same account you use with Origin ( EA Help ). To get the new version of The Sims 3 for macOS, 64-bit, you will need to register your game with EA and download the 64-bit version of The Sims 3 from Origin. I own The Sims 3 on disc, how do I get the new version? Purchasing The Sims 3 through Origin will provide you access to previously existing versions on Windows PC and Mac as well as the new version for macOS. I plan to purchase The Sims 3, which versions will I get? The Sims 3 for macOS, 64-bit will automatically be applied to your EA Account and available to install from My Library at no additional cost. I already own The Sims 3 on Mac, how do I get the new 64-bit version? Check out the FAQ & Technical threads over at Answer HQ for updates and information. For additional information with The Sims 3 on Mac, or any Mac help in general, visit

Electronic Arts has released a compatibility update for The Sims 3, allowing players on Mac to update their games to be 64-bit and Metal compatible.

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